Can you say no returns on eBay?
Even if you specify “no returns accepted,” under the eBay Money Back Guarantee, the buyer can still return an item if it doesn’t match the listing description.
How do I turn off automatic returns on eBay?
The solution to avoid eBay automatic returns is to check the “RMA number” box in the Seller Return Preferences page. Once activated, eBay will give you time to upload your own return label instead of issuing yourself with your return address and charging you for it.
Do eBay sellers have to accept returns?
You can choose whether to accept returns if a buyer changes their mind about a purchase. However, if an item arrives damaged, doesn’t match the listing description, or if the buyer receives the wrong item, you’ll generally need to accept the return. To improve your help experience, please sign in to your account.
How do I change my no return policy on eBay?
To edit your return policy, follow these steps:
- Click “My eBay” at the top of any eBay page.
- In the left column, click Sell.
- Check the box beside the listings you want to edit.
- Click the “Edit” button.
- From the Edit drop-down menu at the top of the page, choose “Return policy.”
What happens if I decline a return eBay?
If you don’t respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back. Here are your response options: Accept the return: The buyer will send the item back to you for a full refund, including the original shipping cost.
Is it legal to not accept returns?
Can a Store Refuse to Give a Refund According to Federal Law? There are no federal laws that require a merchant to refund money unless the product they sell turns out to be defective, despite the federal consumer protection regulation enforced by the Federal Trade Commission (FTC).
Why does eBay automatically accept returns?
Buyers are always looking for faster returns. To speed up the process, we are removing a step by automatically accepting a return when the buyer doesn’t want the item and is paying for the return. Quick acceptance of returns is an ecommerce standard, and the new policy will make eBay a more competitive marketplace.
What happens if you dont refund a buyer on eBay?
If you don’t refund the buyer within 10 days, they can file a claim through the eBay Money Back Guarantee. If the item is damaged, faulty, or doesn’t match the listing description, they’re covered by the eBay Money Back Guarantee, and you’ll have to refund them or replace the item, even if you don’t offer returns.
Who pays the postage on returned items on eBay?
Who pays for return postage? The seller pays for return postage if the item was damaged, faulty, or doesn’t match the listing description, or if they offer a free returns policy.
How long do you have to return something on eBay?
within 30 days
eBay’s Money Back Guarantee ensures you will be refunded if you return an item that didn’t match its description, or arrived defective or damaged. You’ll likely have to request a return within 30 days of receiving the item — or longer if the seller has an extended return window.
What is eBay 30 day return policy?
It is stated by eBay: 30-day free returns is a retail returns standard and a buyer expectation. Starting June 1, 2018, Top Rated Sellers will be required to offer 30-day free returns to be eligible to receive Top Rated Plus benefits! It says exactly what others are saying. The free returns is only required to have your listings qualify for TRSplus.
How do you start a return on eBay?
To start the returns process, follow the instructions below: Log into your eBay account. Go to My eBay > Purchase History. Click on Return this item. Select your reason for the return from the drop-down menu. Upload pictures if necessary. Hit Send.
How do you return an item bought on eBay?
How to do a return on eBay 1. Go to eBay and log into your account. 2. View the items that you’ve purchased through eBay. 3. Indicate which item you’d like to return. 4. Explain why you want to return the item, provide evidence, and submit a return request. 5. Keep an eye on the item’s return status, and await a response from the seller.
Should you refund shipping on an eBay return?
eBay policy for HFR is that when a buyer returns due to remorse, you can refund only the item price. And because this buyers remorse, buyer pays for return shipping. Even if you aren’t enrolled in hassle free returns, you don’t have to refund the original shipping cost when the return is due to remorse. Mention someone…