How do I get a security code from First Direct App?
For secure access to the desktop website simply select ‘Generate Security Code’ on the App homescreen and enter your Digital Security Key password. The App will then generate a six digit log on security code which you can use to log on securely to the first direct Online Banking and access all the features.
What is First Direct Digital Secure Key password?
If your first direct Secure Key is locked, you’ll see a 7-digit code on screen every time you turn it on. To reset your PIN, simply log on to Online Banking, enter your user ID and select ‘Forgotten your Secure Key PIN’. Follow the instructions and you’ll be given a PIN reset code.
How do I setup my digital secure key for First Direct?
Setting up your Digital Secure Key
- First, you’ll need the first direct mobile banking app downloaded on your smartphone.
- Once you’ve logged on, just go to ‘Security Settings’ in the menu, and select ‘Activate Digital Secure Key’.
- We’ll then take you through the steps to get all set up.
What do I do with old First Direct Secure Key?
Download the first direct Mobile Banking App, if you haven’t done so already. Log on to the Mobile App using your username, and tap ‘use secure key’ Use your old secure key to generate the PIN as usual, and enter this into the App.
How do I log into first direct mobile app?
Securely log on to our App with just your fingerprint. With Android fingerprint, you can log on to our App just by placing your fingerprint on your device sensor.
How do I get rid of First Direct Secure Key?
For security reasons, once you tell us you’ve lost your Secure Key, we’ll immediately deactivate it. If you then find it, please return it to us either in person at any HSBC branch, or in the post, free of charge, to FREEPOST HSBC SKR CENTRE. Please make sure you write this all in capitals to make sure it reaches us.
What is a secure key?
A Security Key is a device that facilitates access, or stronger authentication, into other devices, online systems, and applications. Security keys are also called security tokens. Security keys are secondary devices that are dependent upon a primary device.
How do I activate my physical secure key HSBC?
Activate your physical Secure Key
- Select log on to online banking.
- Enter your username.
- Enter the answer to your memorable question and the requested characters from your password.
- Select ‘Activate Secure Key now’
How do I log into my HSBC account on my new phone?
Download the HSBC Mobile Banking App on your new smartphone and select “Activate Digital Security Device” from the settings menu. You will be asked to generate a security code from your old phone and enter it into your new phone for activation.
Can First Direct customers use HSBC?
Paying in or withdrawing cash At HSBC branches you can pay in cash and also withdraw cash at an ATM or over the counter. Withdrawing cash over the counter is a free service – but you’ll need to arrange it first by calling us anytime on 03 456 100 100.
How does a secure key work?
When you insert a security key into your computer or connect one wirelessly, your browser issues a challenge to the key, which includes the domain name of the specific site you are trying to access. The key then cryptographically signs and allows the challenge, logging you in to the service.