Why does my gas card says Fail 35?
This isn’t anything to worry about, this can sometimes be dust or something else obstructing the meter from registering the chip. Take out your key or card from the meter, and wipe the chip. Put your key or card back into the meter and try again.
How do I reset my EDF gas meter?
Press the black button (‘B’) on your meter – you’ll see ‘For gas’ appear in the bottom half of the screen. Now press and hold the black button until told to release. Press and hold the red button (‘A’) when asked to confirm your appliances are turned off; keep holding until told to release.
Why is my gas meter saying card not accepted?
‘Invalid Card’, ‘Card not accepted’, ‘Card Fail’ and ‘Please wait’. And it doesn’t change when you put in your gas card. Wipe the card with a dry cloth and put it back in the meter. If the message disappears then your card’s broken.
How do I reset my prepaid gas meter?
Make sure your gas appliances are turned off and that you have credit available on your gas card. It can take up to a minute before the meter beeps 3 times and the screen changes to ‘On’. Once this is finished, press the red A button again to cycle through the screens and check any credit or debit amounts on the meter.
How do I contact British Gas in an emergency?
The Gas Emergency number is 0800 111 999 If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services emergency line immediately.
What does error 8 mean on gas meter?
is not possible
If you have not recently switched to firmus energy an Error 08 will signify that the operation is not possible, this can occur when transferring credit from Top-Up card to the meter. To transfer credit to the meter, simply insert card, no buttons need to be pressed as credit will automatically transfer.
Who is responsible for a faulty gas meter?
Your supplier is responsible for making sure your meter works properly. If you’re a tenant and your landlord pays the energy bills, tell them you think the meter might be faulty. They will be responsible for contacting the energy supplier and sorting out the issue.
Who is responsible for changing my gas meter?
energy supplier
Your energy supplier is legally obliged to replace your meter if the certification period has expired.
How do I get rid of error 30 on my prepaid meter?
Error 30 – Technical error on your meter – please switch your meter off as well as your electricity mains and wait a few minutes. Turn back on and retry the token. If this error 30 persists you should contact your municipality and get a technician to have a look at the meter.
Who is responsible for faulty gas meter?
How do I manually top up my British Gas gas meter?
Here’s how to manually top up your gas using your meter.
- Press button A to wake the screen, then, press it twice to get to Credit Entry.
- Press button B, then, A to enter code and B to move forward.
- Press and hold button B to submit.
How do I speak to British Gas HomeCare?
Can I speak to someone if I have a question about buying HomeCare? You can call us on 0333 202 9668 on Monday to Friday, 8am to 8pm, or on Saturday, 8am to 2pm. Or you can speak to one of our live chat team. Just click on the ‘Chat’ button in the corner of the screen.
Why is my EDF gas card not working?
My gas ran out this morning as i completely forgot to put my card in the meter yesterday after topping up. The meter isn’t reading the card at all so i can’t put the money on and it wasn’t on emergency (also won’t put that on either!).
Why does my Scottish Power card fail 35?
Fail 35 is often caused because the chip isnt making a good contact with the inside of the meter. Hopefully this works, if not, then give Scottish Power a call in the morning. This discussion has been closed.
What causes a credit card to fail 35?
Give the chip on the card a little wipe with a clean cloth. Then when you insert the card bend it a little so it forces the chip to make contact with the sensor inside the meter. Fail 35 is often caused because the chip isnt making a good contact with the inside of the meter.
When do I get an error code on my top up meter?
If something’s wrong with your top up meter, key or card, your meter will show an error code or message. Here are the most common errors, along with advice on what to do next. This happens when your meter goes into fail-safe mode, usually after a power cut.