Why is my CD drive not working?

Posted on by Dominique Stacey

Why is my CD drive not working?

Update or reinstall the driver for the optical disk drive Press the Windows key + R to open the Run dialog box. In the Device Manager window, expand DVD/CD-ROM drives. Right-click the CD/DVD/Blu-ray drive that is listed, and then click Uninstall. Click OK to confirm that you want to remove the device.

How do you troubleshoot an optical drive?

Troubleshooting Optical Drives

  1. Check for scratches on the disc data surface.
  2. Check the drive for dust and dirt; use a cleaning disc.
  3. Make sure the drive shows up as a working device in System Properties.
  4. Try a disc that you know works.
  5. Restart the computer (the magic cure-all).

How do you fix a CD player that won’t read discs?

Unplug the power cord of the CD player from the AC outlet for 30 seconds. Plug the power cord back into the AC outlet. Turn on the CD player and attempt to play the disc. If the issue is still not resolved, remove the disc and unplug the power cord from the AC outlet.

How do I reset my optical drive?

How to Reset a CD/DVD Drive

  1. Restart your computer. After it starts to back up, push the eject button on the DVD player if it was not working properly.
  2. Find a small opening below the eject button on the outside of the drive.
  3. Clean the laser lens on the DVD drive with the appropriate cleaner and a lint-free cloth.

What are the two types of issues that an optical drive can experience?

CD-DVD ( Optical Drives ) Common Problems and Solutions

  • Your CD drive or DVD drive is missing or is not recognized by Windows or other programs – Windows XP…
  • The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows V…
  • Your CD or DVD drive cannot read or write media.

What to do if your optical drive is not recognized?

Ensure that the optical disk drive is listed in Device Manager. If not, refer to the Dell knowledgebase article Optical Drive is not recognized in Windows. Press the Windows key + R to open the Run dialog box. In the Run dialog box, type devmgmt.msc then press the Enter key. In the Device Manager window, expand DVD/CD-ROM drives.

Is there a way to uninstall an optical drive?

If you get any prompts from User Account Control while accessing Device Manager, click Yes to continue. In the Device Manager window, expand DVD/CD-ROM drives. Right-click the CD/DVD/Blu-ray drive that is listed, and then click Uninstall. Click OK to confirm that you want to remove the device.

What kind of disc do I need for optical disk drive diagnostic?

The optical disk drive diagnostic may require you to have certain types of optical media available, such as a CD-RW, DVD-RW, or Blu-ray disc. Before beginning the diagnostic, ensure you have the proper media that you wish to troubleshoot.