How bad is Scottish Power?
With a 1.1 rating out of a possible 5 (‘Bad’), the reviews for ScottishPower are 96% Bad, 1% Excellent, <1% Great, <1% Average and 1% Poor from their 6,200+ reviews.
Is Scottish Power a good supplier?
Scottish Power’s customers rate the clarity of its bills, customer service and complaints handling as poor and its value for money as very poor. Some customers are willing to put up with less good customer service for the right price. But Scottish Power is poor value for money, according to customers in our survey.
Has anyone had problems with Scottish Power?
Scottish Power, which has more than three million customers, received the most complaints of any Big Six supplier last year, with 8,441 cases referred to the Energy Ombudsman in the 12 months to September 2019. Inaccurate bills and customer service issues were the biggest gripes.
Why is Scottish Power customer service so bad?
It’s basically because Scottish Power failed to treat its customers fairly over a sustained period of time.” Many customers had to wait for unacceptably long periods before their calls were answered, while complaints were handled poorly and took too long to be resolved, Ofgem said.
Is Scottish Power better than Utilita?
In contrast, Scottish Power is one of the big six UK power companies, providing 5.6 million UK domestic customers with gas and electricity….Fuel Mix April 2013 – March 2014.
|Fuel type %||Natural Gas|
Is Scottish Power the most expensive?
Unlike some suppliers, they generate their own renewable electricity and are vocal opponents of greenwashing. However, Scottish Power’s tariffs are some of the most expensive on the market, so they won’t be for everyone.